Sumitomo After-Sales — Genuine Parts & Technical Support Network

Factory-trained service engineers. Genuine OEM parts inventory. Preventive maintenance programs engineered to maximize machine uptime and residual value.

Genuine Parts Supply

45,000+ OEM part numbers. Regional hubs in Singapore, Dubai, and Houston ensure dispatch within 48 hours for standard items. Critical AOG parts available for same-day express freight.

Technical Hotline

Factory-trained application engineers available for remote diagnostics, fault code interpretation, and hydraulic system troubleshooting. Available in English, Japanese, Arabic, and Spanish.

Service Training

Certified training courses for operators and mechanics at Sumitomo training centres or on-site. Covers hydraulic system maintenance, engine service, and safety compliance.

Need Parts or Technical Assistance?

Provide your machine model and serial number — our parts department will identify components and quote delivery within 24 hours.

Submit Parts Request